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Question of the health data

Our software polling of health data is fully customizable and allows you linterrogazione health data presneti in clinical records scanned in a simple and effective way

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Key features

Artificial intelligence is becoming part of various applications in the field of Health and, in particular, the chatbot are one of the most common applications of artificial intelligence using in customer service. The artificial intelligence conversational is a set of technologies, such as NLP (natural language processing), machine learning and the artificial intelligence voice with which you create interfaces chat or voice to allow conversations automated, with customers similar to human ones. In addition, the growing adoption of technology TO support our customers in all sectors is driving the growth of the market of Voicebot. In essence, you can implement Conversational Chatbot and Voicebot in the channels directed to the customer to automate conversations with customers, to interpret customers ' needs and to optimize the work of the agent in the call center, helping to reduce the average time to the management of the demands and minimizing costs.

In comparison to this type of operation, our service instead, it uses the logic type voicebot, not simply to support the service to patients, but to provide concrete answers, and timely information to health care professionals working in the field. This result, in addition to the technologies of NLP and LLM is related to the quantity and quality of the digitized data available in structured form, that put the system in a state to provide healthcare professionals with critical information on the patients, allow communication with patients more effectively, speed up the diagnostic process and, in general, allow you to provide better care and more efficient.

A voicebot is a program that is interactive that uses Artificial Intelligence and natural language understanding (NLU) based on the Large Language Model (LLM) in order to interpret linput of a partner, this technology is called as “IVR conversational”.

The voicebot using the voice recognition of the input, which is translated in the text (commonly referred to as speech-to-text, or STT) for the collection of questions and the logic of a text-to-speech (TTS) to understand the application received and to respond appropriately in a natural language.

As a voicebot online, a chatbot is an interface that is conversational equipped with Artificial Intelligence that can be used to automate and optimize the interactions with the customer service, during the dialogue, the initial.

While the voicebot are able to interpret the spoken voice and to communicate directly with the operator (Alexa is an example of voicebot), the chatbot are solutions that rely on text messages. Interpret, therefore, the words written, and respond using the same method, of type text. In this way you go to create an interaction between the bot and the user that mimics very well the messaging conversations between real people.

The heart of the system is represented by the database vector encoding a graph of the knowledge of the health information collected from the electronic medical records of patients and makes them searchable through the voicebot. Clearly the level of the responses obtained is closely related to the quality and quantity of the available clinical data in the database, in this sense, a propeduetica basis of a similar model is inevitably a project for the standardization and modeling of clinical data available in a healthcare facility.

As defined previously, it is possible to integrate the two components fondamantali technology voicebot that is, the initial stage of enquiry (speech-to-text), and the final response (text-to-speech( applying it to other cases of use of, for example, for interaction with the DSS to support the prescription drug.

Home

Question of the health data

Our software polling of health data is fully customizable and allows you linterrogazione health data presneti in clinical records scanned in a simple and effective way

Services

Key features

Artificial intelligence is becoming part of various applications in the field of Health and, in particular, the chatbot are one of the most common applications of artificial intelligence using in customer service. The artificial intelligence conversational is a set of technologies, such as NLP (natural language processing), machine learning and the artificial intelligence voice with which you create interfaces chat or voice to allow conversations automated, with customers similar to human ones. In addition, the growing adoption of technology TO support our customers in all sectors is driving the growth of the market of Voicebot. In essence, you can implement Conversational Chatbot and Voicebot in the channels directed to the customer to automate conversations with customers, to interpret customers ' needs and to optimize the work of the agent in the call center, helping to reduce the average time to the management of the demands and minimizing costs.

In comparison to this type of operation, our service instead, it uses the logic type voicebot, not simply to support the service to patients, but to provide concrete answers, and timely information to health care professionals working in the field. This result, in addition to the technologies of NLP and LLM is related to the quantity and quality of the digitized data available in structured form, that put the system in a state to provide healthcare professionals with critical information on the patients, allow communication with patients more effectively, speed up the diagnostic process and, in general, allow you to provide better care and more efficient.

A voicebot is a program that is interactive that uses Artificial Intelligence and natural language understanding (NLU) based on the Large Language Model (LLM) in order to interpret linput of a partner, this technology is called as “IVR conversational”.

The voicebot using the voice recognition of the input, which is translated in the text (commonly referred to as speech-to-text, or STT) for the collection of questions and the logic of a text-to-speech (TTS) to understand the application received and to respond appropriately in a natural language.

As a voicebot online, a chatbot is an interface that is conversational equipped with Artificial Intelligence that can be used to automate and optimize the interactions with the customer service, during the dialogue, the initial.

While the voicebot are able to interpret the spoken voice and to communicate directly with the operator (Alexa is an example of voicebot), the chatbot are solutions that rely on text messages. Interpret, therefore, the words written, and respond using the same method, of type text. In this way you go to create an interaction between the bot and the user that mimics very well the messaging conversations between real people.

The heart of the system is represented by the database vector encoding a graph of the knowledge of the health information collected from the electronic medical records of patients and makes them searchable through the voicebot. Clearly the level of the responses obtained is closely related to the quality and quantity of the available clinical data in the database, in this sense, a propeduetica basis of a similar model is inevitably a project for the standardization and modeling of clinical data available in a healthcare facility.

As defined previously, it is possible to integrate the two components fondamantali technology voicebot that is, the initial stage of enquiry (speech-to-text), and the final response (text-to-speech( applying it to other cases of use of, for example, for interaction with the DSS to support the prescription drug.

Advantages achievable

A voicebot IVR or interactive offers a form of communication smoother and faster by providing a fast, efficient way the information that caregivers need, without forcing them to search for and view documents, reports, notes, clinic in folder, etc.

The system is based on voicebot is essentially always available 24 hours a day and 7 out of 7, so health care workers can get their questions answered and their problems 24 hours on 24, 7 days out of 7, without having to waste time searching for the finormazioni by the electronic archives are available. This element is very important in critical situations or emergency in times of difficult when it is complex to be able to have support from most of the colleagues of the department or other structures.

The system is based on voicebot can help to reduce cure times and improve the level of accuracy of the hypothesis diagnnostiche and support a better level of knowledge in the choice of the care pathway and pharmacological therapies may be more suitable in a particular case.

Advantages achievable

A voicebot IVR or interactive offers a form of communication smoother and faster by providing a fast, efficient way the information that caregivers need, without forcing them to search for and view documents, reports, notes, clinic in folder, etc.

The system is based on voicebot is essentially always available 24 hours a day and 7 out of 7, so health care workers can get their questions answered and their problems 24 hours on 24, 7 days out of 7, without having to waste time searching for the finormazioni by the electronic archives are available. This element is very important in critical situations or emergency in times of difficult when it is complex to be able to have support from most of the colleagues of the department or other structures.

The system is based on voicebot can help to reduce cure times and improve the level of accuracy of the hypothesis diagnnostiche and support a better level of knowledge in the choice of the care pathway and pharmacological therapies may be more suitable in a particular case.

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